- What is your returns policy?
Our money back guarantee means that if for any reason that you are not satisfied with any item, we will refund the full purchase price, providing the goods are returned in unused condition within 14 days. This does not apply to specially ordered, non-stock items.
We can deliver anywhere Australia wide. Your order will be processed within 24 hours of receipt and delivered to you shortly thereafter. If your order exceeds $400 (excluding GST) (excludes machinery, drop saws & benches) it will be delivered free to your door! Please allow 2-10 working days for delivery.
- Do I get a tax invoice with my goods?
A delivery docket will be dispatched with the order. A tax invoice will be emailed or posted to the accounts department for processing a week after the goods have been dispatched. If you request a copy of a tax invoice, please email email@example.com
- Why should I buy from Tools for Schools?
Tools for Schools has many years of experience in supplying tools for education, which enables us to understand the problems facing schools trying to ensure that their equipment and facilities are not impaired by a tight budget. Our policy continues to be one of selling premium quality products and offering quality service. Maintaining excellence in the industry is strengthened by our commitment to our customers, suppliers and staff.
- How long will delivery take?
Upon receipt of your order, it will be processed within 24 hours and delivered to you shortly thereafter. Please allow 2-10 working days for delivery. However, if you are needing something urgently we offer an overnight airbag service, which may incur extra cost.
- How do I add, cancel or change my order?
To add or change an order please phone us on 1800 852 211 Free Call or email firstname.lastname@example.org . Your order can be cancelled however this does not apply to specially ordered, non-stock items.
- How do I start an account?
All government & private schools, colleges & TAFE's have an automatic 30 day credit account.
- Do you have an ABN?
Our ABN is 52 166 812 657.